Your Privacy Our Top Priority

Welcome to 8r88. This Privacy Policy ("Policy") explains what personal information we collect when you use the 8r88 platform, how it is used, how it is kept secure, and what rights you have in relation to your data.

This policy applies to the https://8r88.pro website and all services provided by 8r88. By using 8r88's services, you are considered to have read and accepted this Privacy Policy.

We wrote this policy in plain language with our Bangladesh members in mind, so every point is easy to understand. If anything is unclear, our support team is always ready to help.

8r88 only collects information that is strictly necessary. We do not gather excessive or irrelevant data. Below is a detailed breakdown of the types of information collected and when:

2.1 Information Collected at Registration

• Identity Information: Full name, date of birth, nationality.
• Contact Information: Email address, mobile number.
• Account Information: Username and password (stored in encrypted form).
• Address: Current address and country.

2.2 Information Collected During KYC Verification

• Copy of National ID (NID) or passport.
• Utility bill or bank statement for proof of address.
• Selfie or face verification in certain cases.

2.3 Information Collected Automatically During Platform Use

• IP address and device information (operating system, browser type).
• Login history and session data.
• Gaming activity and transaction history.
• Information collected from cookies and tracking technologies.

8r88 uses your personal information only for the specific purposes outlined below. We never sell your data or use it for unauthorized purposes.

• Account Management: To create, verify, and manage your account.
• Service Delivery: To keep gaming services, bonuses, and promotions active.
• Financial Transactions: To process deposits, withdrawals, and other payments.
• Legal Compliance: To comply with KYC/AML regulations and meet regulatory requirements.
• Security Assurance: To prevent fraud, deception, and unauthorized access.
• Customer Support: To handle your questions, complaints, and support requests.
• Improvement & Research: For anonymous statistical analysis to help improve platform services.
• Communication: To send important updates, security alerts, and account notifications.

8r88 uses industry-leading technology and processes to keep your data safe. Our security systems are regularly updated and audited.

4.1 Technical Safeguards

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Database Encryption: Stored data is protected with AES-256 encryption.
• Firewall: Multi-layered firewall and intrusion detection systems.
• Two-Factor Authentication (2FA): An extra layer of security for account access.

4.2 Administrative Safeguards

• Only authorized personnel have access to your information.
• All staff are bound by strict confidentiality agreements.
• Regular security training and awareness programs.

4.3 Data Retention Periods

Your data is retained in accordance with the following policy:

• Active account data: retained until the account is closed.
• After account closure: minimum 5 years, as required by law.
• Transaction records: retained for 7 years for legal compliance.
• Cookie & session data: 30 days to 2 years (depending on type).

The 8r88 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on our platform.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To collect platform usage statistics (anonymized).
• Security Cookies: To detect and prevent fraud.

5.2 Cookie Controls

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

8r88 does not generally share your personal information with third parties. However, your data may be shared with specific third parties in the limited circumstances listed below:

• Payment Processors: Information is shared with bKash, Nagad, Rocket, and banking partners only to the extent necessary to process transactions.
• KYC Verification Services: With licensed verification providers for identity checks.
• Legal Obligations: Upon a court order or a lawful request from a government authority.
• Fraud Prevention: With cybersecurity firms to prevent fraud and fraudulent activity.
• Technology Partners: With technology service providers essential to operating the platform — all of whom are bound by our privacy policy.

In all of the above cases, only the minimum necessary information is shared. No third party may use your data for their own purposes.

As an 8r88 member, you have several important rights over your personal data. We are committed to upholding each of these rights.

• Right to Know: The right to know what data we have collected about you and how it is being used.
• Right of Access: The right to obtain a copy of the data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request a temporary restriction on the processing of your data in certain circumstances.
• Right to Portability: The right to receive your data in a structured, readable format.
• Right to Object: The right to object to the use of your data for specific purposes.

8r88 services are intended for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

Age is verified at registration, and additional documents may be requested in suspicious cases. If we become aware that someone under 18 has opened an account, we will immediately close that account and delete all collected data.

If a parent or guardian discovers that their child has created an account, please notify our support team immediately.

8r88 reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you through the following methods:

• A notification will be sent to the registered email address.
• A pop-up notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our dedicated privacy team will handle your matter with the utmost care.

• Email: [email protected]
• Response Time: Within 72 hours (on business days)
• Data Rights Request: Resolved within 30 days

Our Data Protection Officer (DPO) personally oversees all privacy-related requests. If your concern is not resolved by us, you may file a complaint with an international data protection authority.